Microsoft Complete warranty for Surface: Everything you need to know

Ownership a new device like a Surface is a significant decision. Not only is it a substantial financial commitment, but in that location are many other questions that come forth with it. Which configuration should you get? Is information technology better to go for the Surface Pro or Surface Laptop? What accessories are "must-haves" from the offset?

Today, we want to respond another question: Is it worth buying the extended Microsoft Complete warranty?

When you lot are already spending $800 or more on the device, it's hard to swallow another $150 on a warranty. However, Microsoft Complete is more than simply an extended warranty. It tin can be off-putting, especially if you're not a fan of extended warranty programs, but it may be worth picking up Microsoft Complete, especially if yous opt for the new Surface Pro. Here's why.

• What is Microsoft Complete?
• How much does it cost?
• How to buy it
• What's included?
• Is it worth it?

What is Microsoft Complete?

If yous wanted the tl;dr answer, someone might tell you that Microsoft Complete is an extended warranty you tin buy for merely about any new Microsoft product. Unfortunately, that explanation overlooks many other benefits that Microsoft Complete offers. In a nutshell, it's a two-year support organization for you and your new device.

Microsoft Complete varies from device to device, but you tin buy the extended warranty when you lot buy something new direct from Microsoft, including:

• Surface series.
• Windows phones.
• Xbox panel.
• New PCs, tablets, and laptops (PDF link).

How much does information technology price?

Pricing varies. For instance, the Surface Pro Microsoft Consummate costs $149. If yous are buying an Xbox Ane, it will run y'all $49.99. When it comes to a high-cease laptop, yous could be facing an actress $199 for ii-year protection.

How to buy

Yous tin can only purchase Microsoft Consummate during the "add to cart" sequence when buying online from the Microsoft Store.

When in a physical Microsoft Store, the sales associate should offering yous the warranty during the checkout stage, allowing you to enquire him or her about the cost, benefits and how the program works.

(Note: As many have noted in comments, if you buy a Surface or Xbox from another retailer, you can bring it into a Microsoft Store within 45 days to add Microsoft Complete. The Store will just need to see a receipt and that the item is in working society.)

What's included?

Microsoft Complete includes iv services:

1. Extended warranty

Out of the box, a new Surface Pro and its accessories come with a one-year warranty that protects you from manufacturing defects. Microsoft Complete doubles that to two years. For the Microsoft Ring, it merely extends it by 1-month to thirteen full.

2. Accidental damage protection

The manufacturer warranty simply protects you against defects. With Microsoft Complete, even if you drop your device or spill something on it, you tin can become it replaced.

If something happens to your purchased detail, just pay a deductible, and you get a replacement device. Yous tin just file two claims over the life of the warranty, but it'south withal better than the alternative.

You're going to shell out a lot of money for your Surface. It would be tragic to lose it because you tripped on your way out the door or your clumsy coworker spilled java on information technology.

3. Technical support (for PCs, laptops, or Surface)

In addition to protection for your hardware, Microsoft Complete gives you 2 years of access to the Answer Desk for technical support via telephone, live chat, or in person at a Microsoft shop.

They will answer questions, help yous ready problems, and assist with PC tuneups and virus prevention or removal. And should the worst occur, your Microsoft Complete besides entitles you to data recovery services.

4. Training (for PCs, laptops, or Surface)

Often, the move to a new device also means venturing into unfamiliar territory. Peradventure you aren't familiar with Windows x or Office 365. Perhaps you lot are not a technical person, merely yous want to get the near out of your Surface Laptop. If your device is covered under the Microsoft Complete plan, yous tin partake in in-store training sessions that will teach you how to use it. There is no limit to how many of these you tin attend during your coverage period.

Oops. Source: Reddit

Is Microsoft Consummate worth information technology?

In the stop, that is a question you are going to have to answer for yourself. Yous may never use most of the perks that come with Microsoft Complete. However, after spending over $i,000 on a new Surface (and its accessories), it may be worth the actress money solely to protect the new investment.

The guys over at iFixit slammed the Surface Laptop for non being co-operative when existence dismantled. Also, to make matters worse, Consumer Reports went to town on Microsoft and Surface with its annual reliability study. This was due to a significantly college charge per unit of breakage within the first two years. That's not to say your Surface will break, but it'south worth having peace of heed, more than than anything.

When it comes to the high-priced items, Microsoft Complete stands on its own as a good deal for everyone, including knowledgeable techies. You lot do not accept to look far on forums or Reddits to detect stories of people dropping their new Surface or spilling coffee on their laptop. Considering how laid-back Microsoft Consummate is to redeem, the small investment seems to exist worth it.

If you lot still aren't sure about whether you want it when you buy your motorcar, you still have 45 days after the buy date to add Microsoft Complete coverage.

Finally, perhaps a significant downside of Microsoft Consummate is that it is most easily obtainable through a Microsoft Shop. Although there are now over 100 across the U.Southward., for those outside the States, finding a Shop is impossible. Still, bold you are lucky plenty to be ownership something directly through Microsoft, the Microsoft Consummate warranty is a good value to protect your investment.

Accept yous had to use Microsoft Complete before? Share your experience below.

Find out more well-nigh Microsoft Complete

Cracked Surface display photo via Reddit

Updated on June 01, 2022: We fabricated a pass on this guide to ensure it offers upwards-to-appointment information on Microsoft Complete.

We may earn a commission for purchases using our links. Acquire more.

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Protect your Surface Pro with one of these great cases

Yous have a Surface Pro in your hands and you want to protect it. This roundup of cases compatible with Pro 4, Pro (2017), Pro half-dozen, Pro 7, and Pro 7 Plus covers rugged and fashionable options so that you find something you like.

Source: https://www.windowscentral.com/why-microsoft-complete-coverage

Posted by: laplantwilesire1983.blogspot.com

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